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Customer Service Management Training 101

- Quick and Easy Techniques That Get Great Results

About Customer Service Management Training 101

You've mastered the skills required to achieve customer satisfaction. But how do you effectively train others to do the same? This user-friendly book will help new customer service managers and veterans alike lead frontline employees with confidence.

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  • Language:
  • English
  • ISBN:
  • 9780814417157
  • Binding:
  • Paperback
  • Pages:
  • 224
  • Published:
  • May 15, 2018
  • Dimensions:
  • 190x234x1 mm.
  • Weight:
  • 181 g.
Delivery: 1-2 weeks
Expected delivery: January 4, 2025
Extended return policy to January 30, 2025
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    Cannot be delivered before Christmas.
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Description of Customer Service Management Training 101

You've mastered the skills required to achieve customer satisfaction. But how do you effectively train others to do the same? This user-friendly book will help new customer service managers and veterans alike lead frontline employees with confidence.

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