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Definitive Guide to IT Service Metrics
part of the Thought Leadership Series series
- Binding:
- Paperback
- Pages:
- 316
- Published:
- August 29, 2012
- Dimensions:
- 153x228x17 mm.
- Weight:
- 432 g.
Delivery:
1-2 weeks
Expected delivery: December 12, 2024
Extended return policy to January 30, 2025
Description of Definitive Guide to IT Service Metrics
Used just as they are, the metrics in this book will bring many benefits to both the IT department and the business as a whole. Details of the attributes of each metric are given, enabling you to make the right choices for your business.
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