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Effective Multi-Unit Leadership

- Local Leadership in Multi-Site Situations

About Effective Multi-Unit Leadership

Land-based multi-unit service enterprises face significant economic disruption at the present time. A pivotal actor in these organisations is the Multi-Unit Leader (MUL) - otherwise known as District, Area or Regional Manager. Given inherent challenges and their complex positional space, how do effective MULs optimise performance? In his book, Effective Multi-Unit Leadership - full of up-to-date case studies - Chris Edger advances an Integrated Model of MUL that elucidates how key activities (sales-led service, systems and standards - 3Ss) are driven through behavioural practices (commitment, control and change - 3Cs) underpinned by MUL personal characteristics (expertise, emotional intelligence and energy - 3Es). Central to this model is the notion of ¿portfolio optimisation through social exchange¿ (POSE) where MULs apply ¿local leadership¿, leveraging their portfolios through the deft application of exchange-based currencies. As such, this book provides an essential guide to practitioners and academics on the art and science of Effective Multi-Unit Leadership.

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  • Language:
  • English
  • ISBN:
  • 9781138257788
  • Binding:
  • Paperback
  • Pages:
  • 328
  • Published:
  • November 10, 2016
  • Dimensions:
  • 174x246x18 mm.
  • Weight:
  • 640 g.
Delivery: 2-4 weeks
Expected delivery: December 19, 2024

Description of Effective Multi-Unit Leadership

Land-based multi-unit service enterprises face significant economic disruption at the present time. A pivotal actor in these organisations is the Multi-Unit Leader (MUL) - otherwise known as District, Area or Regional Manager. Given inherent challenges and their complex positional space, how do effective MULs optimise performance? In his book, Effective Multi-Unit Leadership - full of up-to-date case studies - Chris Edger advances an Integrated Model of MUL that elucidates how key activities (sales-led service, systems and standards - 3Ss) are driven through behavioural practices (commitment, control and change - 3Cs) underpinned by MUL personal characteristics (expertise, emotional intelligence and energy - 3Es). Central to this model is the notion of ¿portfolio optimisation through social exchange¿ (POSE) where MULs apply ¿local leadership¿, leveraging their portfolios through the deft application of exchange-based currencies. As such, this book provides an essential guide to practitioners and academics on the art and science of Effective Multi-Unit Leadership.

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