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Einflussfaktoren besonders positiver Dienstleistungserlebnisse
- Eine qualitative Untersuchung mittels der Critical Incident Technique
- Binding:
- Paperback
- Pages:
- 72
- Published:
- October 15, 2017
- Dimensions:
- 210x148x4 mm.
- Weight:
- 104 g.
Delivery:
1-2 weeks
Expected delivery: April 13, 2025
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