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Employees First, Customers Second
- Turning Conventional Management Upside Down
- Binding:
- Hardback
- Pages:
- 208
- Published:
- June 7, 2010
- Dimensions:
- 146x218x15 mm.
- Weight:
- 328 g.
In stock
Delivery:
3-5 business days
Expected delivery: November 8, 2024
Description of Employees First, Customers Second
One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.
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