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EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook
- Binding:
- Hardback
- Pages:
- 152
- Published:
- January 1, 2018
- Dimensions:
- 298x212x13 mm.
- Weight:
- 426 g.
In stock
Delivery:
3-5 business days
Expected delivery: November 13, 2024
Description of EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook
IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO quality management and the standard ITSM processes in the market.
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