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Hospitality Management and Digital Transformation
- Balancing Efficiency, Agility and Guest Experience in the Era of Disruption
part of the Business and Digital Transformation series
- Binding:
- Hardback
- Pages:
- 242
- Published:
- December 28, 2020
- Dimensions:
- 252x180x23 mm.
- Weight:
- 626 g.
Delivery:
2-3 weeks
Expected delivery: November 20, 2024
About Richard (University of South Australia Busulwa
View all books by Richard (University of South Australia BusulwaDescription of Hospitality Management and Digital Transformation
Digital advancements are ramping up guest expectations and introducing non-traditional competitors that are disrupting the hospitality and leisure industries. If organisations are to thrive they need to be in a position to effectively leverage digital technologies to improve efficiency, agility and guest experience.
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