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How to Win Customers in the Digital World
- Total Action or Fatal Inaction
- Language:
- English
- ISBN:
- 9783540665755
- Binding:
- Hardback
- Pages:
- 250
- Published:
- December 2, 1999
- Edition:
- 2000
- Dimensions:
- 155x235x17 mm.
- Weight:
- 1250 g.
Delivery:
2-3 weeks
Expected delivery: October 12, 2025
Description of How to Win Customers in the Digital World
The authors - both experienced professionals in management education and telecommunications - introduce Total Action concepts and methodologies - where every activity inside the organization is directly relevant for its customers.
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