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It's All About Service
- How to Lead Your People to Care for Your Customers
- Binding:
- Hardback
- Pages:
- 256
- Published:
- June 10, 2005
- Dimensions:
- 161x237x24 mm.
- Weight:
- 448 g.
Delivery:
2-4 weeks
Expected delivery: June 20, 2024
Description of It's All About Service
Practical strategies for better customer service based on the principles of servant--leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every company in America. Executives talk about customer service; but their employees are the ones who make it happen (or not).
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