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Journey to Excellence

- Five Principles for Delivering Exceptional Service and Quality You Can Measure

  • Language:
  • English
  • ISBN:
  • 9781441528087
  • Binding:
  • Hardback
  • Pages:
  • 220
  • Published:
  • September 27, 2009
  • Dimensions:
  • 152x229x16 mm.
  • Weight:
  • 481 g.
Delivery: 2-3 weeks
Expected delivery: December 7, 2024

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