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About Managing Quality

Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process. This title features examples and lessons from some of the world's most successful businesses.

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  • Language:
  • English
  • ISBN:
  • 9781841122212
  • Binding:
  • Paperback
  • Pages:
  • 136
  • Published:
  • January 28, 2002
  • Dimensions:
  • 125x173x11 mm.
  • Weight:
  • 142 g.
Delivery: 2-4 weeks
Expected delivery: December 18, 2024

Description of Managing Quality

Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process. This title features examples and lessons from some of the world's most successful businesses.

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