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Managing Service Operations
- Design and Implementation
- Binding:
- Paperback
- Pages:
- 312
- Published:
- September 17, 2006
- Dimensions:
- 170x241x18 mm.
- Weight:
- 524 g.
Delivery:
2-4 weeks
Expected delivery: July 20, 2025
Description of Managing Service Operations
Guiding readers through each stage in the design and implementation of service operations, this book combines examples that are easy to relate to with theory. It contains chapters that include: Chapter objectives; Short cases; Student exercises; Chapter summaries; Further reading section; and A glossary of key terms.
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