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Operations and Quality Management

About Operations and Quality Management

Provides a proven way of acquiring business excellence through sound and practical operations and total quality management implementation. Based on TQM models, this book covers important contemporary topics including Japanese 5-S and business process engineering. It is illustrated with diagrams, practical examples, and over 40 cases.

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  • Language:
  • English
  • ISBN:
  • 9781861523983
  • Binding:
  • Paperback
  • Pages:
  • 256
  • Published:
  • March 31, 1999
  • Edition:
  • Dimensions:
  • 154x228x22 mm.
  • Weight:
  • 540 g.
Delivery: 1-2 weeks
Expected delivery: January 5, 2025

Description of Operations and Quality Management

Provides a proven way of acquiring business excellence through sound and practical operations and total quality management implementation. Based on TQM models, this book covers important contemporary topics including Japanese 5-S and business process engineering. It is illustrated with diagrams, practical examples, and over 40 cases.

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