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Pay Attention!

- How to Listen, Respond, and Profit from Customer Feedback

About Pay Attention!

Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience.

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  • Language:
  • English
  • ISBN:
  • 9780470563557
  • Binding:
  • Hardback
  • Pages:
  • 224
  • Published:
  • June 25, 2010
  • Dimensions:
  • 159x235x23 mm.
  • Weight:
  • 406 g.
Delivery: 2-4 weeks
Expected delivery: October 27, 2024

Description of Pay Attention!

Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience.

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