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Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results
- Binding:
- Paperback
- Pages:
- 304
- Published:
- September 11, 2012
- Dimensions:
- 149x224x19 mm.
- Weight:
- 504 g.
Delivery:
1-2 weeks
Expected delivery: November 28, 2024
Description of Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results
Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.
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