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Practical IT Service Management
- A Concise Guide for Busy Executives
- Binding:
- Paperback
- Pages:
- 294
- Published:
- February 12, 2014
- Edition:
- 2
- Dimensions:
- 142x216x21 mm.
- Weight:
- 376 g.
Delivery:
1-2 weeks
Expected delivery: December 12, 2024
Description of Practical IT Service Management
A clear and concise guide to implementing IT service management using one of the most widely accepted best-practice approaches, ITIL 2011
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