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Providing Quality to Customers

By Institute of Leadership, Management

part of the Institute of Learning & Management Super Series series

Providing Quality to Customers by Institute of Leadership
About Providing Quality to Customers

Part of a series which are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership and Management (ILM) to support their Level 3 Certificate in First Line Management.

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  • Language:
  • English
  • ISBN:
  • 9780080464206
  • Binding:
  • Paperback
  • Pages:
  • 112
  • Published:
  • April 18, 2007
  • Edition:
  • 5
  • Dimensions:
  • 210x297x6 mm.
  • Weight:
  • 210 g.
Delivery: 1-2 weeks
Expected delivery: December 12, 2024

About Institute of Leadership

View all books by Institute of Leadership

Description of Providing Quality to Customers

Part of a series which are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership and Management (ILM) to support their Level 3 Certificate in First Line Management.

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