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Public Transport and its Users
- The Passenger's Perspective in Planning and Customer Care
part of the Transport and Society series
- Binding:
- Hardback
- Pages:
- 330
- Published:
- April 19, 2009
- Dimensions:
- 156x234x19 mm.
- Weight:
- 453 g.
Delivery:
2-3 weeks
Expected delivery: January 10, 2025
Extended return policy to January 30, 2025
Description of Public Transport and its Users
Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.
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