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Public Transport and its Users

- The Passenger's Perspective in Planning and Customer Care

About Public Transport and its Users

Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.

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  • Language:
  • English
  • ISBN:
  • 9780754674474
  • Binding:
  • Hardback
  • Pages:
  • 330
  • Published:
  • April 19, 2009
  • Dimensions:
  • 156x234x19 mm.
  • Weight:
  • 453 g.
Delivery: 2-3 weeks
Expected delivery: December 5, 2024

Description of Public Transport and its Users

Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.

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