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The Talent Powered Organization: Strategies for Globalization, Talent Management and High Performance shows business leaders how to manage the new virtual workforce. It examines the crisis of employee engagement, the skills shortage and how to deal with globalization of a diverse workforce.
This book uses examples of managing risk in extreme environments to highlight the key principles of risk management which can be applied in a corporate setting.
The Handbook of Model Job Descriptions provides hundreds of job descriptions, skills and competencies for HR professionals and managers to use and adapt when recruiting.
An interactive guide which helps everyone to assess their aptitude and personality traits though the use of questionnaires, as well as including tests of verbal and numerical ability.
The Accountable Leader is built around three key themes: accountability, leadership and organizational structure. It examines in depth what it means for managers to be held to account at all leadership levels in an organization.
Draws on the research into the workings of the human brain undertaken by psychologists, neurologists and artificial intelligence specialists. This title uses research to suggest why emotion is such an important factor in establishing a firm memory of an advertisement and predisposing consumers to buy the brand that is being advertised.
The Essential Guide to Employee Engagement explores how managers can engage their staff to become more productive, engender greater levels of customer satisfaction, drive organizational success and retain talented employees.
Deliver greater business impact in professional services with this complete handbook featuring case studies from across the industry.
Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.
Demonstrates how the synchronizing production systems can increase performance, improve turnaround time and reduce production costs
Practical guide to the public affairs industry, explaining the methods used by practitioners and exploding some of the myths.
Living the Brand is a practical book which shows how organizations can empower and enthuse employees to create 'brand champions'. This approach can enhance employee commitment, improve service standards and focus efforts to deliver business goals.
Risk Issues and Crisis Management in Public Relations defines reputation, explores how to value it and provides practical guidelines for effective reputation management, including advising companies on how to approach issues of Corporate Social Responsibility.
Focus every employee's actions on delivering brand promise and adopt the necessary tools for integrating the entire organization with the brand, using an Integrated Branding model applicable to any business.
This text outlines the future roles of schools, business and industry, higher and adult education. Using examples of learning communities that are adapting for the future, the author describes the conditions which lifelong learning can accelerate as an agent for change.
With issues such as student fees and high drop-out rates still political hot-potatoes, this book is a timely and important survey of the real issues behind participation, and non-participation, and is sure to be as controversial as it is useful.
This book brings together present thinking on all aspects of international education, its management and the best practices.
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