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Quality Is Personal
- A Foundation For Total Quality Management
- Binding:
- Paperback
- Pages:
- 176
- Published:
- June 27, 1993
- Dimensions:
- 156x235x13 mm.
- Weight:
- 213 g.
Delivery:
1-2 weeks
Expected delivery: December 8, 2024
Description of Quality Is Personal
A guide to involving employees in Total Quality Management, this book suggests that "personal quality checklists" can increase individual understanding of the general concepts and implementation of TQM. The authors show how systematic self-appraisals lead to improved job effectiveness.
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