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Service Center Organisation
- Neue Formen Der Steuerung Von Internen Dienstleistungseinheiten Unter Besonderer Berucksichtigung Von Shared Services
- Binding:
- Paperback
- Pages:
- 246
- Published:
- October 27, 2008
- Edition:
- 2009
- Dimensions:
- 148x210x15 mm.
- Weight:
- 354 g.
Delivery:
1-2 weeks
Expected delivery: January 19, 2025
Description of Service Center Organisation
Nuria Martín Pérez untersucht interne Strukturen und Prozessabläufe internationaler Großkonzerne, die sich in unterschiedlichen Stadien einer Optimierung von Dienstleistungsprozessen befinden. Die Autorin entwickelt eine systematische und methodengestützte Vorgehensweise für die Organisation und Steuerung interner Dienstleistungseinheiten.
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