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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
- Binding:
- Hardback
- Pages:
- 288
- Published:
- December 15, 2014
- Dimensions:
- 169x235x28 mm.
- Weight:
- 510 g.
Delivery:
2-4 weeks
Expected delivery: October 17, 2025
Description of Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, this book provides actionable lessons for any manager and business leader beyond healthcare.
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