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Service Operations Dynamics
- Managing in an Age of Digitization, Disruption and Discontent
- Binding:
- Hardback
- Pages:
- 153
- Published:
- May 6, 2018
- Edition:
- 12018
- Dimensions:
- 148x210x0 mm.
- Weight:
- 3342 g.
Delivery:
2-3 weeks
Expected delivery: December 18, 2024
Extended return policy to January 30, 2025
Description of Service Operations Dynamics
This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply.
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