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Service Science
- The Foundations of Service Engineering and Management
- Binding:
- Hardback
- Pages:
- 336
- Published:
- September 11, 2014
- Dimensions:
- 239x164x26 mm.
- Weight:
- 682 g.
Delivery:
2-3 weeks
Expected delivery: June 1, 2025
Description of Service Science
Presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage.
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