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The Best Service is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Binding:
- Hardback
- Pages:
- 336
- Published:
- April 8, 2008
- Dimensions:
- 157x233x31 mm.
- Weight:
- 598 g.
In stock
Delivery:
3-5 business days
Expected delivery: November 30, 2024
Description of The Best Service is No Service
Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.
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