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The Future of Service Post-COVID-19 Pandemic, Volume 1

About The Future of Service Post-COVID-19 Pandemic, Volume 1

This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology.

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  • Language:
  • English
  • ISBN:
  • 9789813341258
  • Binding:
  • Hardback
  • Pages:
  • 225
  • Published:
  • February 8, 2021
  • Edition:
  • 12021
  • Dimensions:
  • 155x235x0 mm.
  • Weight:
  • 530 g.
Delivery: 2-3 weeks
Expected delivery: January 10, 2025
Extended return policy to January 30, 2025
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Description of The Future of Service Post-COVID-19 Pandemic, Volume 1

This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology.

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