The Learning and Development Handbook

The skills needed in today's business world are not the same as they were in the past. Companies therefore must embrace upskilling, reskilling and developing staff to achieve the productivity, performance, personal wellbeing and revenue benefits that come from effective learning. Learning outside of the workplace is collaborative, accessible and immediate. The Learning and Development Handbook is a practical guide for Learning & Development (L&D) professionals who recognize this and want to move away from only offering a traditional classroom style to a more holistic organizational approach but are not sure where to start. This updated edition includes a new framework for L&D consulting offering advice on how to embed artificial intelligence, social and digital learning, blended learning and design more engaging learning within your organization for improved employee experience and performance. This book also provides guidance on how to identify learning needs in an organization, gather evidence to engage stakeholders, evaluate and measure the effectiveness of learning and align L&D strategy with the overall business strategy. Packed full of tips, advice, hints, tools and frameworks to improve both individual and overall business results in the immediate, middle and long-term future. Written by an L&D practitioner for L&D practitioners, this book is essential reading for anyone in the people and learning profession.