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The Telephone Interviewer's Handbook

- How to Conduct Standardized Conversations

About The Telephone Interviewer's Handbook

The book will train new interviewers on all aspects of conducting telephone interviews. The volume will begin broadly, reviewing types of surveys, the interviewer's role in the survey process, research on survey research, ethics, laws that protect telephone interviewing, and respondents' rights.

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  • Language:
  • English
  • ISBN:
  • 9780787986384
  • Binding:
  • Paperback
  • Pages:
  • 336
  • Published:
  • May 17, 2007
  • Edition:
  • 2
  • Dimensions:
  • 181x235x18 mm.
  • Weight:
  • 560 g.
Delivery: 2-4 weeks
Expected delivery: December 7, 2024

Description of The Telephone Interviewer's Handbook

The book will train new interviewers on all aspects of conducting telephone interviews. The volume will begin broadly, reviewing types of surveys, the interviewer's role in the survey process, research on survey research, ethics, laws that protect telephone interviewing, and respondents' rights.

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