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Total Quality Management in Human Service Organizations
part of the Sage Human Services Guides series
- Binding:
- Paperback
- Pages:
- 112
- Published:
- October 20, 1993
- Dimensions:
- 216x141x8 mm.
- Weight:
- 170 g.
Delivery:
1-2 weeks
Expected delivery: January 5, 2025
Extended return policy to January 30, 2025
Description of Total Quality Management in Human Service Organizations
Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
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