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About Total Quality Management (TQM)

Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.

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  • Language:
  • English
  • ISBN:
  • 9780367512842
  • Binding:
  • Paperback
  • Pages:
  • 198
  • Published:
  • October 3, 2024
  • Dimensions:
  • 156x234x0 mm.
  • Weight:
  • 453 g.
Delivery: 1-2 weeks
Expected delivery: August 31, 2025

Description of Total Quality Management (TQM)

Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.

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