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Uncommon Service

- How to Win by Putting Customers at the Core of Your Business

About Uncommon Service

Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.

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  • Language:
  • English
  • ISBN:
  • 9781422133316
  • Binding:
  • Hardback
  • Pages:
  • 272
  • Published:
  • February 6, 2012
  • Dimensions:
  • 163x233x25 mm.
  • Weight:
  • 540 g.
  In stock
Delivery: 3-5 business days
Expected delivery: November 8, 2024

Description of Uncommon Service

Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.

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