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Verbesserung der Servicequalitat im Dienstleistungssektor durch die Kundenkontaktpunktanalyse
- Binding:
- Paperback
- Pages:
- 116
- Published:
- November 2, 2011
- Dimensions:
- 210x148x7 mm.
- Weight:
- 159 g.
Delivery:
1-2 weeks
Expected delivery: December 6, 2024
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