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AI and Analytics for Smart Cities and Service Systems
- Proceedings of the 2021 INFORMS International Conference on Service Science
part of the Lecture Notes in Operations Research series
- Binding:
- Hardback
- Pages:
- 406
- Published:
- November 12, 2021
- Edition:
- 12021
- Dimensions:
- 155x235x0 mm.
- Weight:
- 787 g.
Delivery:
2-3 weeks
Expected delivery: May 23, 2024
Description of AI and Analytics for Smart Cities and Service Systems
Regardless of its size and service, every service organization is a service system. Due to the socio-technical nature of service systems, a systems approach must be adopted in order to design, develop and deliver services aimed at meeting end users' utilitarian and socio-psychological needs alike.
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