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Call Center Continuity Planning
- Binding:
- Paperback
- Pages:
- 442
- Published:
- November 25, 2019
- Dimensions:
- 216x280x28 mm.
- Weight:
- 1086 g.
Delivery:
1-2 weeks
Expected delivery: December 18, 2024
Extended return policy to January 30, 2025
Description of Call Center Continuity Planning
A disruption in call center operation can conceivably cost hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows how to plan for - and avoid - service interruptions through disasters large and small. This book covers how to deal with everything from power outages to major hurrican
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