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Delighting Customers
- How to build a customer-driven organization
- Binding:
- Hardback
- Pages:
- 243
- Published:
- October 30, 1994
- Edition:
- 1994
- Dimensions:
- 242x166x20 mm.
- Weight:
- 580 g.
In stock
Delivery:
3-5 business days
Expected delivery: December 7, 2024
Extended return policy to January 30, 2025
Description of Delighting Customers
Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a wealth of guidance for any organization that has set its sights on delighting its customers and becoming customer-driven.
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