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Designing Better Services
- A Strategic Approach from Design to Evaluation
part of the PoliMI SpringerBriefs series
part of the SpringerBriefs in Applied Sciences and Technology series
- Binding:
- Paperback
- Pages:
- 115
- Published:
- October 4, 2017
- Edition:
- 12018
- Dimensions:
- 155x235x0 mm.
- Weight:
- 454 g.
Delivery:
1-2 weeks
Expected delivery: December 11, 2024
Description of Designing Better Services
Based on these experiences it extensively discusses evaluation, with a particular focus on service evaluation, and explains its importance in supporting service design and fostering innovation throughout the service design process.
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