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Employee Management and Customer Service in the Retail Industry
- Binding:
- Paperback
- Pages:
- 208
- Published:
- August 9, 2005
- Dimensions:
- 191x234x13 mm.
- Weight:
- 416 g.
Delivery:
2-4 weeks
Expected delivery: December 12, 2024
Description of Employee Management and Customer Service in the Retail Industry
Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business.
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