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Harvard Business Review on Increasing Customer Loyalty
part of the Harvard Business Review series
- Binding:
- Paperback
- Pages:
- 240
- Published:
- April 11, 2011
- Dimensions:
- 143x210x16 mm.
- Weight:
- 230 g.
Delivery:
2-4 weeks
Expected delivery: January 25, 2025
Extended return policy to January 30, 2025
Description of Harvard Business Review on Increasing Customer Loyalty
How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates; get more people to recommend you; boost customer satisfaction by satisfying your employees; and, focus on profitable customers - whether they're loyal or not.
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