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Performance Measurement in Shared Services
- Empirical Evidence from European Multinational Companies
- Binding:
- Hardback
- Pages:
- 436
- Published:
- November 17, 2021
- Edition:
- Dimensions:
- 148x210x0 mm.
- Weight:
- 628 g.
Delivery:
2-3 weeks
Expected delivery: December 15, 2024
Description of Performance Measurement in Shared Services
Shared Service Organizations (SSOs) are of growing relevance in research and corporate. This study analyzes Performance Measurement System (PMS) design in SSOs and sheds light on its effectiveness. This empirical analysis yields practical PMS design recommendations for practitioners working in a shared service environment.
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