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Surprise!
- The Secret to Customer Loyalty in the Service Sector
- Binding:
- Paperback
- Pages:
- 180
- Published:
- October 29, 2014
- Dimensions:
- 229x152x8 mm.
Delivery:
1-2 weeks
Expected delivery: May 14, 2025
Description of Surprise!
Details how to create a surprise culture in a service firm. Any owner or manager competing in one of the many service sectors would benefit from implementing the information contained in these pages.
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