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Telecom Convergence, 2/e
- How to Profit from the Convergence of Technologies, Services, and Companies
part of the Crash Course series
- Binding:
- Paperback
- Pages:
- 400
- Published:
- February 18, 2002
- Edition:
- 2
- Dimensions:
- 150x226x28 mm.
- Weight:
- 544 g.
Delivery:
1-2 weeks
Expected delivery: January 2, 2025
Extended return policy to January 30, 2025
Description of Telecom Convergence, 2/e
This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.
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