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The Apology Impulse
- How the Business World Ruined Sorry and Why We Can't Stop Saying It
- Binding:
- Paperback
- Pages:
- 360
- Published:
- October 3, 2019
- Dimensions:
- 216x141x19 mm.
- Weight:
- 452 g.
In stock
Delivery:
3-5 business days
Expected delivery: October 12, 2024
Description of The Apology Impulse
Discover how we became addicted to apologies without really saying sorry, understand when and how to make meaningful amends and why respectfully holding your ground makes you better at being sorry.
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