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The Call Center Handbook

About The Call Center Handbook

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

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  • Language:
  • English
  • ISBN:
  • 9781578200191
  • Binding:
  • Paperback
  • Pages:
  • 282
  • Published:
  • March 29, 2007
  • Dimensions:
  • 152x229x16 mm.
  • Weight:
  • 530 g.
Delivery: 1-2 weeks
Expected delivery: December 11, 2024

Description of The Call Center Handbook

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

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