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The Experience
- How to Wow Your Customers and Create a Passionate Workplace
- Binding:
- Hardback
- Pages:
- 128
- Published:
- January 9, 2002
- Dimensions:
- 238x160x16 mm.
- Weight:
- 352 g.
Delivery:
2-3 weeks
Expected delivery: January 12, 2025
Extended return policy to January 30, 2025
Description of The Experience
Describes the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.
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