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The New Customer Experience Management

About The New Customer Experience Management

A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers' needs in a personalized way.

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  • Language:
  • English
  • ISBN:
  • 9781032313443
  • Binding:
  • Hardback
  • Pages:
  • 136
  • Published:
  • November 10, 2022
  • Dimensions:
  • 152x10x229 mm.
  • Weight:
  • 372 g.
  In stock
Delivery: 3-5 business days
Expected delivery: November 20, 2024

Description of The New Customer Experience Management

A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers' needs in a personalized way.

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