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Friction/Reward
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- Binding:
- Paperback
- Pages:
- 216
- Published:
- June 27, 2019
- Dimensions:
- 155x235x10 mm.
- Weight:
- 334 g.
In stock
Delivery:
3-5 business days
Expected delivery: October 13, 2024
Description of Friction/Reward
Understand the relationship between friction, reward and competing alternatives to create successful customer experiences through the advice in this book from problem-solving consultant Richard Hammond.
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