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Maximizing Call Center Performance
- 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction
- Binding:
- Paperback
- Pages:
- 137
- Published:
- December 31, 1998
- Dimensions:
- 229x157x9 mm.
- Weight:
- 226 g.
Delivery:
1-2 weeks
Expected delivery: December 5, 2024
Description of Maximizing Call Center Performance
This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.
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