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Measuring Service Performance
- Binding:
- Paperback
- Pages:
- 212
- Published:
- June 23, 2024
- Dimensions:
- 174x246x18 mm.
- Weight:
- 392 g.
In stock
Delivery:
3-5 business days
Expected delivery: December 12, 2024
Extended return policy to January 30, 2025
Description of Measuring Service Performance
In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Measuring Service Performance is an appeal for an appro
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