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Satisfaction of Change

- How Knowledge and Innovation Overcome Loyalty in Decision-Making Processes

By Manlio Del Giudice, Maria Rosaria Della Peruta

part of the Palgrave Studies in Democracy, Innovation, and Entrepreneurship for Growth series

Satisfaction of Change by Manlio Del Giudice
About Satisfaction of Change

This book analyzes the impact of the digital economy on customer satisfaction, shopping experience, resistance to change, script theory, and loyalty.

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  • Language:
  • English
  • ISBN:
  • 9783319418834
  • Binding:
  • Hardback
  • Pages:
  • 138
  • Published:
  • November 13, 2016
  • Edition:
  • 12017
  • Dimensions:
  • 210x148x14 mm.
  • Weight:
  • 339 g.
Delivery: 2-3 weeks
Expected delivery: December 12, 2024

About Manlio Del Giudice

View all books by Manlio Del Giudice

Description of Satisfaction of Change

This book analyzes the impact of the digital economy on customer satisfaction, shopping experience, resistance to change, script theory, and loyalty.

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