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The Abusive Customer
- Binding:
- Hardback
- Pages:
- 228
- Published:
- August 18, 2023
- Dimensions:
- 152x229x0 mm.
- Weight:
- 589 g.
Delivery:
2-3 weeks
Expected delivery: October 10, 2024
Description of The Abusive Customer
This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.
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